MAISON

Help & care

Frequently asked.

Are all MAISON pearls unique?+

Yes. Pearls are natural materials, so no two will be identical in shape, overtone or surface. The difference is part of their beauty.

How should I care for my piece?+

Keep it away from perfume, sunscreen and water. Wipe gently with a soft cloth after wearing and store separately.

When will my order ship?+

Most pieces leave our studio within two business days. Made-to-order styles will note their individual lead time on the product page.

Can I return a piece?+

Unworn pieces may be returned within 14 days of delivery. Please see Shipping & returns for full details.

Do you offer gift wrapping?+

Every order arrives in our signature MAISON presentation box, ready to give or keep.