Help & care
Frequently asked.
Are all MAISON pearls unique?+
Yes. Pearls are natural materials, so no two will be identical in shape, overtone or surface. The difference is part of their beauty.
How should I care for my piece?+
Keep it away from perfume, sunscreen and water. Wipe gently with a soft cloth after wearing and store separately.
When will my order ship?+
Most pieces leave our studio within two business days. Made-to-order styles will note their individual lead time on the product page.
Can I return a piece?+
Unworn pieces may be returned within 14 days of delivery. Please see Shipping & returns for full details.
Do you offer gift wrapping?+
Every order arrives in our signature MAISON presentation box, ready to give or keep.